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At Genetix Nutrition, our promise to you is to have orders despatched and delivered lightning fast Australia wide, rest assured we will get it there as soon as humanly possible.
How do we get it to you so fast?
Well it’s simple really. We utilise the very fastest transport, which could be via any one of our three (3) dedicated courier companies. Shipments begin being despatched from both our Gold Coast warehouse starting at 7am AEST Mon-Fri with the last goods leaving by 3pm AEST so there are no holding delays. Secondly, where possible we always use an airfreight service which is why the majority of our customers receive their orders the next business day. In short we don't muck around with shipping. We understand getting your delivery to you fast, without complication & as ordered is the best way of thanking you for trusting us with your supplement business.
Our shipping and handling fee is a flat $9.95 Australia wide or FREE SHIPPING on orders over $30.00. We encourage you to reach this amount so you can take advantage of the FREE DELIVERY offer!
After placing an order with Genetix Nutrition, this is what happens next:
Please note: Genetix Nutrition, the couriers and transport companies used will try at all times to follow order and delivery instructions where ever possible. However, there may be circumstances where the order and delivery instructions may be overlooked by the courier or our packers. If you are unsure whether your order or delivery instructions can be met, please contact Genetix Nutrition, the couriers or the transport companies directly.
Please call our amazing Customer Service on 1 300 438 830 during office hours Monday to Friday between 9.00am - 5.00pm AEST or contact us via email and we'll be more than happy to assist you.